State Farm® Insurance Agent Dwayne Murray

"I had a great experience working with Joana Monrroy. She was incredibly attentive throughout the entire process, always quick to respond and willing to answer any questions I had. She took the time to walk me through my options and made sure I felt confident in my coverage. On top of that, her pricing was very competitive, and she helped me find a policy that fit both my needs and budget. Highly recommend working with Joana if you’re looking for someone reliable, responsive, and easy to work with."

"Steller office, been with them for 10 year, maybe 15. The whole crew is responsive and responsible. Communicate in a timely manor for little things and big things. Joanna was the person that most recently assisted me, but in the past I've interacted with everyone at some point"

"Joana is Great"

"I would like to express my gratitude for Joana. She has been incredibly helpful throughout the entire process. Joana is always on top of everything, ensuring that I have received my policy and checking in regularly. Her professionalism and attentiveness have made my experience smooth and enjoyable. Thank you, Joana, for your excellent service!"

"I just moved to vegas and searching for insurance. they had the best price and explained everything i needed to know about the plans clearly. they were easy to work with and i'm very happy with going with them"

"Very efficient; and, the cost compared to my previous company, AAA, was/is extremely reasonable."

"Joana Monrroy is the best account exec I have ever dealt with. About a month ago, I had been searching for a homeowners policy for a while. I got her on the phone and in just a few minutes she had everything drawn up and in effect on the same day. My new policy is about $300 per year less than my previous one, with better coverage and less deductible."

"Joana was extremely Helpful throughout the process of getting insurance, She broke down everything and always responded in time. Much appreciated she made this process as easy as possible. Will recommend to anyone looking for personal and business insurance."

"After researching a number of companies(8-10), felt that State Farm's offerings were great. Reading reviews of locations, Dwayne Murray's office, really stood out. And working with Joana Monrroy made everything worthwhile! Very friendly, professional and went through everything. Thank all of you at State Farm!"

"Mr. Murray's Agent, Joana Monroy is the best. Understanding, professional and considerate. She is not selling us an insurance program but taking care of our family."

"Dwayne's office was able to underwrite a policy for my parent's home in Henderson, NV in less than one day. It was incredible. Thank you to Dwayne and his incredible staff."

"Joanna was so sweet and helpful made this process as quick and painless as possible"

"Joanne was very helpful and answered all our questions. She keeps in contact with me thru the hold process."

"Great customer service and very helpful, I really appreciate Joana"

"Sofia did an amazing job ensuring that all the requirements were met for our organization. Her patience, attention to detail, and unmatched endurance throughout the entire process truly stood out. We couldn’t have asked for a better experience. Thank you, Sofia!"

"We needed assistance with changing our policy ASAP and Dwayne Murray and our rep, Joana, jumped on it and made the changes we needed so that our daughter could drive off in her new car with no hassle. She was thorough and kept us up to date on when to expect the documents we needed. All of this was outside of normal operating hours. Great service!!!"

"Great customer service! I had to switch offices and was pleased to have Sofia at Dwayne Murray help me. She has been very helpful and consistent! Thank you:)"

"Thanks Sofia for helping and explaining all my insurance needs. You truly helped me."

"I recently came to Dwayne Murphy’s agency looking for coverage for my home and auto. I was helped by Sofia, she was so professional informative, and handled all of my needs. She was able to fit us into a great plan that takes care of my home and my auto. Thank you again to Sofia, I’m a State Farmer for life!"

"I've been having issues with every single rep in state farm until today. Sofia Juarez is an excellent representative, she immidiatly took care of my issue and even tho I was very upset and a little rude she maintained really Profesional and with great customer service. She fixed my problem and helped me understand why the problem kept happening. Dwayne Murray is defently my permanent office from now on. Thank you Sofia for making my day better they need more like you in state farm. 😊"

"I recently contacted State Farm on behalf of my dad, as his Spanish is not the best. He always worries he won't find a Spanish speaking agent when he calls. I had the pleasure of speaking to Sofia who is bilingual. She was very knowledgeable and attentive and assured me she'd be available next time my dad calls. She also provided me with all the information my dad requested. Thank you again for being awesome and understanding."

"I never do reviews. I want express my gratitude for Sofia at this office. She took the time to explain all my coverages in a way I could understand. Sofia you are a blessing you got me all discounts possible and a great price."

"I just got off the phone with a very unprofessional “rep” Sophia J. Sophia had a condescending and rude tone through the conversation. Thanks Sophia for your poor customer service and 0 empathy as you tell me my policy was cancelled. And when I ask why I wasn’t notified or why it doesn’t show on the app I am cancelled she laughs and make me feel like I must know this and why would I not know this. I obviously called your office (which I never do) because I was genuinely confused as I pay this bill every month the past 4 years!!! Do better Sophia, I don’t care if you’re tired or hate your job. No one deserves to be spoken down to as you did."

"Very professional."

"Bryce has been so wonderful and extremely helpful! He is very personable and I am grateful to have him as my agent."